Inbenta combines symbolic AI with machine learning to create exceptionally accurate virtual agents that understand customer intent without extensive training. The platform automatically structures unstructured content into actionable knowledge, dramatically reducing setup time compared to traditional chatbots. Unique patented technology handles synonyms, jargon, and multilingual queries with industry-leading precision. Customers in telecom, travel, and financial services achieve 80%+ self-service resolution rates while lowering support costs. Key features include real-time agent assist, dynamic FAQs that update based on search patterns, and detailed conversation analytics. Inbenta stands out for enterprises needing precise, explainable AI responses—particularly in regulated industries where response accuracy is legally critical.